Privacy Policy
This Privacy Policy explains how Cycle Road IT collects, uses, discloses, and protects personal data in connection with its website and online courses on IT security and digital literacy.
Data We Collect
We may collect identifiers such as name and contact details, account and enrollment information, course participation records, payment-related records where applicable, device and browser information, log data, and communications sent to us. We also process information that users choose to provide in forms, feedback, or support requests.
How We Collect Data
We collect personal data directly from users when they register, enroll, submit forms, or contact us. We also receive data automatically through website logs, cookies, and similar technologies, and from third parties that help us provide hosting, analytics, payment, or course administration services.
Cookies We Use
Our site may use essential cookies for security and basic operation, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.
Cookie Controls
Users can usually manage cookies through their browser settings and, where available, through on-site cookie controls. Blocking some cookies may affect site functions, such as login, course progress, or preference storage.
Contact Information
Use the contact details below for questions about this policy or our handling of personal data.
How We Use Data
We use personal data to provide and manage accounts, enrollments, and course access; communicate with users; process transactions where applicable; maintain security; monitor site performance; improve content and functionality; comply with legal obligations; and handle enquiries, disputes, and support requests.
Service Providers and Partners
We may disclose personal data to hosting providers, analytics services, payment processors, course administration tools, and other vendors that support our operations. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures.
Legal Disclosures
We may share personal data with regulators, law enforcement, courts, or other public bodies when required by law, to respond to lawful requests, or to protect our rights, users, or systems.
Subject to legal limits, users may ask to access, correct, or delete their personal data, and may object to or restrict certain processing where applicable. Some requests may not be granted if we must keep the information for legal, security, or operational reasons.
To protect privacy and security, we may ask for information needed to verify a request before responding. We will handle requests within a reasonable period and in line with applicable legal requirements.
We retain personal data for the period needed to provide services, maintain records, resolve disputes, meet legal or accounting requirements, and support security monitoring. When data is no longer required, we delete it, anonymise it, or otherwise handle it in a secure manner.
We may update this Privacy Policy from time to time. The revised version will apply when posted on the website, and we may provide additional notice for material changes where appropriate.